Our Judging Process

1 October 2024​
- Open the call for nominations/applications registration​
​ - Registration link bit.ly/ACX-INDONESIA2024
1 October 2024​
20 October 2024​
Close the call for applications. Start initial screening to ensure all submissions are complete and meet the eligibility criteria.​
20 October 2024​
1 - 23 October 2024
Schedule & Distribute Selection requirement briefing to the nominees. Including Presentation requirements & virtual presentation.​
1 - 23 October 2024
24 October 2024​
Close the applications submission. Distribute eligible applications to the judging panel for preliminary scoring.
24 October 2024​
24 -31 October 2024​
Start the Judging Process and schedule detailed evaluations. Judging and scoring process will be based on interviews, and virtual presentations.
24 -31 October 2024​
1 November 2024​
- The Gala Dinner & awarding ceremony – publicly announce the winners.
- Celebrate the achievements of all participants.
1 November 2024​

Please read the details below of AsiaCX 2024 Nomination Criteria:​

Best Overall Customer Experience​

Most Innovative Customer Experience Strategy​

Best Use of Technology in Customer Experience​

Excellence in Technology Implementation​

Customer Service Team of the Year​

Customer Success Story of the Year​

*Notes: ​

Please finalize the registration to
For further information, please connect with us:​

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