Agenda

Get ready for an immersive experience filled with insightful sessions, networking opportunities, and engaging activities. Carefully curated to ensure you make the most out of your time, whether you’re here to learn, connect, or be inspired.
01

Registration & Coffee Break​

Guests are invited to arrive, register, and enjoy an extended hour of refreshments and networking with fellow attendees.​

06:00 PM - 07:00 PM

02

Welcome Address​

07:00 PM - 07:10 PM

03

Keynote Speaker

A distinguished speaker will share insights and trends shaping the future of customer experience in Asia.

7:10 PM - 7:20 PM

04

Talkshow

An engaging talk show featuring industry experts discussing the latest innovations and best practices in customer experience.​

7:20 PM - 7:50 PM

05

Intermission and Dinner

Attendees can enjoy a sumptuous dinner building of professional connections centered around improving customer experience in Asia.​

7:50 PM - 8:20 PM​

06

Presentation of Awards Categories

A presentation outlining the various award categories and the criteria for each.​

8:20 PM - 8:30 PM​

07

Awarding Ceremony

Celebrating excellence in customer experience with the presentation of awards, honor individuals and organizations who have made significant contributions, showcasing their innovative approaches and successes in the Asian context.​

8:30 PM - 9:00 PM​

08

Closing Remarks and Thank You

A closing address summarizing the event’s highlights and expressing gratitude to all participants and sponsors.​

9:00 PM - 9:10 PM​

09

Networking Reception

An opportunity for attendees to network, discuss the event, and foster new business connections in a relaxed environment.​

9:10 PM - 9:30 PM​

06:00 PM - 07:00 PM

Registration & Coffee Break​

Guests are invited to arrive, register, and enjoy an extended hour of refreshments and networking with fellow attendees.​
07:00 PM - 07:10 PM

Welcome Address​

7:10 PM - 7:20 PM

Keynote Speaker

A distinguished speaker will share insights and trends shaping the future of customer experience in Asia.
7:20 PM - 7:50 PM

Talkshow

An engaging talk show featuring industry experts discussing the latest innovations and best practices in customer experience.​
7:50 PM - 8:20 PM​

Intermission and Dinner

Attendees can enjoy a sumptuous dinner building of professional connections centered around improving customer experience in Asia.​
8:20 PM - 8:30 PM​

Presentation of Awards Categories

A presentation outlining the various award categories and the criteria for each.​
8:30 PM - 9:00 PM​

Awarding Ceremony

Celebrating excellence in customer experience with the presentation of awards, honor individuals and organizations who have made significant contributions, showcasing their innovative approaches and successes in the Asian context.​
9:00 PM - 9:10 PM​

Closing Remarks and Thank You

A closing address summarizing the event’s highlights and expressing gratitude to all participants and sponsors.​
9:10 PM - 9:30 PM​

Networking Reception

An opportunity for attendees to network, discuss the event, and foster new business connections in a relaxed environment.​