ASIA CUSTOMER EXPERIENCE 2025​

Philippines • Indonesia • Malaysia • Thailand • Singapore​

CELEBRATING EXCELLENCE IN CUSTOMER EXPERIENCE​​

The Mastermind Behind​

#AsiaCX2024​
Delegates
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Companies
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Speakers & Guest of Honours​
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Exhibitors - Solutions Providers​

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2024 | Speakers

Juan Paolo Gonzales​

Vice President and Head of Marketing Strategy and Capability​
Republic Biscuit Corporation​

Donald Patrick Lim​

President & Chief Operating Officer ​
DITO CME​

Lionel Gacad​

Chief Experience Officer (CXO)
GoTyme Bank​

Marco Hidalgo​

Group Head: Digital Transformation ​
Republic Biscuit Corporation​

Arif Mujahidin​

Corporate Communications Director​
Danone Indonesia​

Mark Jefferson Go​

Director of Strategy​
PT. Erajaya ​ Swasembada Tbk.​

CONFERENCE​

Featuring leading industry experts on the main stage, delivering essential insights into the most critical issues, followed by an engaging Q&A session.​

This event highlights thought leadership and cutting-edge expertise, fostering growth within the broader business community. It’s the ideal forum to capture the industry’s pulse.

EXHIBITION​

Providing organizations with the opportunity to showcase their finest offerings to a highly targeted audience in real-time. Leveraging advanced technology enhances presentations, attracting valuable leads from top industry players.

Designed to put organizations in the spotlight for the region’s most influential stakeholders, this exhibition boosts brand visibility and prestige.​

AWARDS​

This session celebrates and honors top talent, innovative products, and pioneering organizations driving industry advancement and thought leadership.

The awards program recognizes exceptional contributions from industry leaders, acknowledging their transformative impact on the Cybersecurity sector.

GALA DINNER

An exclusive networking session designed for relaxed, meaningful connections. Attendees can unwind, share lighthearted moments, and build rapport with industry peers, thought leaders, and potential clients.

Beyond the accolades, guests will enjoy a gourmet selection of curated dishes and an exquisite cocktail menu, ensuring a memorable and festive evening.

Our Industry

Consumer Goods and FMCG​

Banking and Financial Services

Retail and E-commerce

Travel, Tourism, and Hospitality

Government and Public Services

Technology and IT Services

Logistics and Supply Chain

Aviation and Transport

Our Partners & Sponsors​

Host & Organizers​

Co-Organized by​

AsiaCX Indonesia 2024 Gallery​

AsiaCX Philippines 2024 Gallery​